Job Description

Service Manager / Affordable Housing / Charlotte, NC

Why Join LSA Management?

At LSA Management , we're more than property managers-we're community builders . As the property management arm of Laurel Street , we specialize in affordable housing , mixed-income communities , and workforce housing across the Southeast. With 4 ,000 units under management and an ambitious goal to reach 10,000 by 2030 , we're growing fast-and we want passionate professionals to grow with us.

What Makes LSA a Great Place to Work

• Mission-driven & innovative property management company with big growth ahead
• Collaborative leadership and a culture that values your voice
• Real impact in the communities we serve
• Dynamic work environment -perfect for problem-solvers and go-getters

About the Role: Service Manager

Looking for service manager jobs or a career in property maintenance leadership ? As a Service Manager , you'll lead the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance . This role is perfect for a hands-on leader who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Key Responsibilities

Maintenance Leadership

• Oversee all maintenance operations, ensuring timely and accurate completion of service requests
• Manage the make-ready process for vacant units, including inspections, scheduling vendors, and quality checks
• Maintain inventory control and ensure proper use of tools, equipment, and supplies

Preventive Maintenance & Safety

• Implement and monitor preventive maintenance programs
• Ensure compliance with OSHA standards , company safety policies, and risk management procedures
• Conduct routine property inspections to identify and resolve safety concerns

Team & Vendor Management

• Lead and mentor maintenance technicians, fostering a collaborative team environment
• Inspect work performed by contractors and vendors to ensure quality and adherence to specifications
• Support cost-control initiatives by repairing rather than replacing when possible

Grounds & Common Areas

• Maintain cleanliness and curb appeal of grounds, amenities, and common areas
• Perform general upkeep tasks such as pressure washing, painting, and trash removal

What We're Looking For

• Experience in property maintenance leadership or similar role
• Strong technical skills in HVAC, plumbing, electrical, and appliance repair
• EPA certifications (Type I & II or Universal) & CPO required
• Valid driver's license and reliable transportation
• Ability to work flexible hours, including evenings, weekends, and on-call rotations
• Physical ability to lift up to 50 lbs with assistance and work in all weather conditions

Benefits

• Competitive pay based on experience
• 401(k) with company match
• Health, dental, and vision insurance
• Flexible spending accounts
• Life insurance & paid parental leave
• Paid time off and holidays
• Employee assistance and discount programs

Schedule: Full-time; flexible hours with on-call responsibilities

About LSA Management

LSA Management is redefining property management careers . As the division of Laurel Street , we focus on creating vibrant, inclusive communities through affordable and mixed-income housing. We're on track to triple our portfolio by 2030-and we want you to be part of that journey.

Ready to make a difference?

Apply today and join a team that's transforming communities and lives .

Job Tags

Similar Jobs